Return & Refund Policy

Thank you for shopping with us at dharaseeds.com. Please review our returns policy below.

Return and Exchange Policy
We accept returns and exchanges on seeds purchased from our platform, provided they meet the conditions outlined below. If you’re not completely satisfied with your order, we’re here to help.

Eligibility for Returns
Return Window: Returns are accepted within 7 days of the purchase date.
Condition: Products must be unused, unopened, and in their original packaging to qualify for a return.
Defective or Damaged Items: If your item arrives damaged or defective, please contact us within the 7-day window to arrange a replacement or return.
How to Initiate a Return
Contact Us: Please reach out to our customer service team at support@dharaseeds.com or on WhatsApp at +15642124633.
Return Instructions: We will guide you through the return process and provide instructions for returning your item.

Refund Policy

Refund Process: Upon receiving and inspecting the returned product, we will process a refund to your original payment method.
Refund Timeline: Allow up to 10 business days for your refund to be processed after we receive your return.

Orders delivered & accepted by the customer cannot be refunded.

In case you feel the order is not as per specification, please contact our customer care team immediately in 24hrs.

Cancellation Policy

Dharaseeds believes in helping its customers as far as possible and has, therefore, a liberal cancellation policy. Under this policy:

Cancellations will be considered only if the request is made within 24 hours of placing an order. However, the cancellation request will not be entertained if the orders have been communicated to the vendors/merchants and they have initiated the process of shipping them.

There is no cancellation of orders placed under the Same Day Delivery category.

No cancellations are entertained for those products that the Dharaseeds marketing team has obtained on special occasions. These are limited occasion offers and therefore cancellations are not possible.

In case of receipt of damaged or defective consumer durable items and nondurable items, please report the same to our Customer Service team. The request will, however, be entertained once the merchant has checked and determined the same at his own end. This should be reported within 1 day of receipt of the products. 

In case you feel that the product received is not as shown on the site or as per your expectations, you must bring it to the notice of our customer service within 24 hours of receiving the product. The Customer Service Team after looking into your complaint will take an appropriate decision.

Thank you for choosing dharaseeds.com for your gardening needs. Your satisfaction is our priority